Shipping policy
Last updated: June 6, 2026
At Tavelle, we aim to provide a reliable and transparent shipping experience for all customers. Please read this Shipping Policy carefully before placing an order.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note:
- Orders are not processed or shipped on weekends or public holidays
- Orders placed during weekends or holidays will be processed on the next business day
- Processing time may be extended due to high order volume or operational delays
Shipping Time
Once your order has been shipped, the estimated delivery time is:
- Estimated delivery time: 30–45 business days
Delivery times may vary depending on your location and local logistics conditions.
Shipping Delays
In some cases, delivery may be delayed due to factors outside our control, including but not limited to:
- Severe weather conditions
- Carrier delays
- Logistics disruptions
- Other unforeseen circumstances
In such cases, shipping will resume once conditions stabilize.
Shipping Fees
Shipping fees and available shipping options may vary depending on your country or region.
All available shipping methods, including any applicable free shipping thresholds, will be clearly displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order using the following link:
Lost or Missing Packages
If your package is lost, delayed beyond the estimated delivery timeframe, or shows no movement in tracking updates, please contact us immediately at:
We will assist you in investigating and resolving the issue as quickly as possible.
Contact Information
If you have any questions regarding shipping, you can contact us:
Legal Representative: Lucky Day Foods, Inc.
Email: admin@tavelle.shop
Phone: +1 781-635-7552
Business Address: 202 WASHINGTON ST, SUITE 601, Brookline, MA 02445, United States