Privacy policy
Last updated: June 6, 2026
Tavelle operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tavelle is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details such as name, billing address, shipping address, and email address
- Financial information such as payment method and transaction details
- Account information such as login credentials and preferences
- Transaction information such as order history, items purchased, returns, and cancellations
- Communications you send to us such as customer support requests
- Device information such as IP address, browser type, and network connection details
- Usage information such as browsing behavior, interactions, and navigation patterns
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you place an order, create an account, or contact us
- Automatically through your interaction with our Services, including cookies and similar technologies
- From service providers who assist in operating our store and fulfilling orders
- From partners or third parties involved in supporting our Services
How We Use Your Personal Information
We use personal information for the following purposes:
Provide, Tailor, and Improve Services
To process orders, fulfill purchases, arrange shipping, manage returns, and improve your shopping experience.
Marketing and Advertising
To send promotional communications and show relevant product advertisements based on your interactions with our store.
Security and Fraud Prevention
To detect and prevent fraud, unauthorized activity, and ensure secure transactions.
Communicating With You
To respond to customer inquiries, provide updates related to orders, and offer support.
Legal Compliance
To comply with applicable laws, regulations, and lawful requests, and to enforce our policies.
How We Disclose Personal Information
We may disclose personal information in limited circumstances, including:
- With Shopify and service providers that assist with payment processing, fulfillment, analytics, and customer support
- With marketing and advertising partners to improve promotional effectiveness
- When required to complete transactions such as shipping orders
- In connection with legal obligations, disputes, or business transfers such as mergers or restructuring
Relationship With Shopify
Our store is hosted by Shopify, which processes certain personal information to help us operate, improve, and secure the Services. Shopify may process your data in accordance with its own privacy practices and applicable laws. Depending on your location, you may also have rights regarding how Shopify processes your personal information.
Third-Party Websites
Our Services may include links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies separately.
Children’s Data
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Security and Retention
We use reasonable administrative, technical, and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Receive a copy of your data (data portability)
- Opt out of certain marketing or targeted advertising practices
You may also manage communication preferences by adjusting your settings or using available opt-out options.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
Contact Information
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Legal Representative: Lucky Day Foods, Inc.
Email: admin@tavelle.shop
Phone: +1 781-635-7552
Business Address: 202 WASHINGTON ST, SUITE 601, Brookline, MA 02445, United States